Recent Water Damage Posts

Kitchen flooring damaged in Beckley WV

12/1/2018 (Permalink)

Water Damage Kitchen flooring damaged in Beckley WV This is wood flooring that was destroyed by a dishwasher that malfunctioned.

Ask any family member what their favorite appliance is in the kitchen and the majority will say the “dishwasher”.

Why? It is so much easier to load dirty dishes and push a start button than it is to stand over a sink washing, rinsing, and drying. The dishwasher does all three steps and you can take a relaxing break while it does all work.

But it can also become your enemy by causing costly residential flooding. In certain circumstances you may be able to prevent damage by checking the two water lines that are connected to your dishwasher twice a year. The hoses can deteriorate over time and leak or blow out in the middle of the cleaning cycle disbursing gallons of water.

It is highly recommended that you operate your dishwasher when you are at home. Do not turn it on and walk out the door to work or run errands. If you are home and see the leak you can quickly shut off the appliance or the main water source and soak up as much water as possible to avoid further damage.

Tip for Labor Day Weekend -Protect your home and contents

8/20/2018 (Permalink)

Water Damage Tip for Labor Day Weekend -Protect your home and contents A dumpster and lawn full of personal belongings destroyed after thousands of gallons of water ran through a residence while the family vacationed.

Summer Season is almost over and the upcoming Labor Day weekend is the reminder that Fall Season is near. A lot of families want to relish in that last summer “long” weekend so trips are planned to be near water.

It may be at the beach, lake, or river but they want this weekend to be filled with water sports like boating, kayaking, floating, or fishing. What they don’t want is to return home late Monday evening to a water filled residence.

Plumbing leaks happen and the common causes are from:

            Toilets, showers, tubs, and sinks.

            Ice makers, dishwashers

            Washing machines, water heaters

You don’t have to go to each of these and shut them off, instead go to your main water shut-off valve.  Water leaks can be very damaging and costly especially if you are away from home for days before the leak is discovered. By turning off the main water line you can prevent thousands of gallons of water from flowing through your residence.

A water leak in your home may be from the refrigerator

7/2/2018 (Permalink)

Water Damage A water leak in your home may be from the refrigerator This small plastic water line caused a very costly water damage claim.

If you find water on your floor in the kitchen and cannot find a leak at the sink or dishwasher the next place to check is the refrigerator.  More than likely the water-line connections to the ice maker is the source.

The water-line can come loose, the seals can age and crack, or the plastic hoses can tear or get kinked. Depending on the circumstances you may have to simply tighten the connections. If you continue to see water dripping down the line to the floor both the water line and connectors may have to be replaced.

Other places on your refrigerator to check is a blocked defrost drain, a poor connection between the water filter and the water supply, or the drain pan may have cracks or damage.

A surprising amount of water can flow through little pipes

6/26/2018 (Permalink)

Water Damage A surprising amount of water can flow through little pipes This little pipe caused BIG problems

In February 2016 I did a blog titled “Little Thing – BIG Problem” about the importance of keeping water pipes warm.  I never imagined that almost exactly two years later our crew would be working on a major water damage that involved this very little water pipe.

The homeowner told me her parents had suffered a water loss caused by a water line break and she didn’t want to go through what they had. So she was doing everything she knew to do to keep her water pipes from freezing inside the home during this unusually cold winter. 

She forgot about the water pipes in an empty apartment above her detached garage until she headed to work on a Monday morning.  She found her vehicles covered with debris from the collapsed garage ceiling and several inches of water covering the floor.

While you are away bad things can happen

4/16/2018 (Permalink)

Water Damage While you are away bad things can happen A small break in a water line can cause thousands of gallons of water to escape into your home if the water flow goes undetected.

It is becoming more and more common that our retired West Virginians are seeking warmer weather for the winter months. They love their Wild and Wonderful state in the Spring, Summer, and Fall but in the Winter they retreat to a balmier climate.

The relative, friend, or neighbor that is checking on the home while they are away often walk in to find water everywhere inside.  Not all accidents can be eliminated but some can be prevented if a few steps are taken before our retirees pull out of the driveway headed south.

Click the link below to read Travelers Insurance article “Snowbirds: Winterize Your Home While You're Away” for some great tips to protect your home and belongings.

Fix a Leak Week

3/14/2018 (Permalink)

Water Damage Fix a Leak Week Entire walls and floors had to be removed due to a water leak from the level above that went undetected for a long period of time.

The Environmental Protection Agency (EPA) is celebrating the week of March 19-25 of 2018 as a week to look for water leaks in your home. Their goal is to provide “tips for the most common water-wasting areas within the home and how to save water and money”.

Go to the link to learn more about “Fix a Leak Week”

SERVPRO of Beckley wants to set an additional goal. Undiscovered leaks and moisture build–up can lead to very costly repairs and/or replacement to your home and personal belongings.

Contact us if you are concerned that your water leak has caused damage to the floors, walls, ceilings or worse problems. You may cause further damage by attempting to clean up the water yourself.

We have equipment that can detect even the smallest amounts of moisture in a home. Our trained Professionals can provide water extraction and drying services to help return the property to preloss condition.


3/16/2017 (Permalink)

Water Damage WATER HEATERS CAUSE MAJOR PROPERTY DAMAGE Don't let an appliance disrupt your normal everyday life.

HOT WATER HEATER – How did we survive before its invention? It’s a must have to make life easier.

Unfortunately, the water from a faulty water heater can cause major damage to our homes and businesses. We recommend that you regularly check your water heater and its pipes, including the area behind and beneath it.

Some things to look for? Indications of leaks, corrosion, and even signs of mold. If you see anything that looks out of the normal – shut-off the cold water line coming into the heater or shut-off the main water line. Contact a plumber or appliance specialist immediately.

Replacing or repairing this appliance may be an expense you were not anticipating but the investment can save not only money, it can save you the anxiety of dealing with this type of loss.


Winter Tip

12/5/2016 (Permalink)

Water Damage Winter Tip An Ice dam, even though it is OUTSIDE the home, can cause damage to your roof and water damage to the INSIDE of the home.

As the snow and/or ice on your roof starts to melt DOWN the roof, it may meet the larger clumps of ice in the gutter system or roof edge and have nowhere else to go but UP. This causes the water to seep beneath the shingles then drain into your attic and continue on to your ceiling, walls, flooring, insulation and other areas.

What causes Ice Dams? It is the result of heat escaping into the attic or roof space but not to the roof edge. You need your living space to be warm but the roof needs to be cold. The following are some measures to take to help keep the roof cold:

  • Insulate above the living space to prevent heat escaping through the ceiling
  • The space between the insulation and the roof sheathing needs vented so any escaped heat will flow to the outside - not to the roof.
  • Seal where warm air leaks from the living space

In addition, our Production Manager emphasizes keeping gutter systems clear of leaves and other debris. He has witnesses many homes damaged due to Ice Dams as we live in an area that sees a lot of snow storms, ice storms, and frigid temperatures. 

Ceiling Disaster

2/3/2016 (Permalink)

Water Damage Ceiling Disaster This intense damaged was caused by a little broken water pipe.

WV Winter 2015 - blocked highways and subzero temperatures causes damage from ceiling to floor:

  • Accidents do happen and at this building in Beaver WV it was caused due to a strong winter storm that prevented the owners from keeping the temperature warm enough to prevent the pipes from freezing.
  • The owner had recently remodeled the entire facility for his new tenant and initially thought the building was a total loss. He was elated when he found out it could be repaired.
  • SERVPRO of Beckley was there to clean up, dry, and performed demolition.
  • The construction crew that had remodeled was brought back after we finished to get the place back to "LIKE IT NEVER EVEN HAPPENED"
  • Within a few short weeks the owner could contact his tenants to move back in.

Little Thing - BIG problem

2/3/2016 (Permalink)

Water Damage Little Thing - BIG problem Small things can create big problems

In West Virginia we are often confronted with very cold temperatures. Remember to protect your water pipes from freezing. This broken water pipe appears to be such a little thing.

If this "Little Thing" is located in the ceiling, it can freeze and burst causing damage to not only the ceiling but the walls, floors, and furnishings.  

From the Rooftop to the Basement or Crawl Space it could cost you thousands of dollars to clean up the damage. Then thousands more replacing furniture and clothing. You may have to move out of your home while repairs are being completed. Do you and your family have a free place to live on a temporary basis? Living out of a hotel is fun for a few days but for weeks?

Keep those pipes warm!