Recent Why SERVPRO Posts

Faster to Any Size Disaster in Beckley?

5/24/2021 (Permalink)

A white dog is running fast through a meadow. We respond to property damage emergencies 24-hours a day in Raleigh County.

Every Minute Counts in Beckley

When you have a fire or water damage emergency, fast response and mitigation is required to minimize the potential for further damage. Water used in firefighting efforts or other water damage can become a costly repair if allowed to remain unmitigated for too long. Even one hour can cause the cost of the repair and the time required to restore the damage to increase.

At SERVPRO® of Beckley, we practice the one, four, eight, hour rule. This means:

ONE HOUR: We will contact you within one hour of your call or notice of a loss.

FOUR HOURS: Within four hours of loss notification, we will be on-site to start mitigation services.

EIGHT HOURS: Within eight hours of on-site arrival, we will provide a verbal briefing of the scope of work to the appropriate person, usually the insurance claims adjuster or the property manager.

Call Us Today!

When you have a fire, water, mold, or storm damage emergency of any size, SERVPRO® of Beckley has a team of highly trained and certified restoration technicians on-call 24-hours a day to respond to your call. Call us today at 304-253-6633. We’ll clean and restore your residential or commercial property damage in Beckley, “Like it never even happened.”

SERVPRO of Beckley is Independently Owned and Operated.

Biohazard Cleanup in Glen Daniel?

4/26/2021 (Permalink)

A white container with a label stating “biohazard” is shown. We respond to biohazard emergencies 24-hours a day in Raleigh County.

Biohazard exposure can happen in Glen Daniel

Although we are better known for fire and water restoration, SERVPRO® of Beckley also provides biohazard cleanup and restoration services. Here are some tips from our website on what to do and not do before help arrives:

Safety First

  • Is it safe to stay in the house?
  • Exposure to biological and chemical contaminants can pose serious health consequences.
  • Floodwater can contain sewage, pesticides, and other contaminants.
  • Only do activities that are safe for you to perform.

What to Do After a Contamination

  • Stay out of affected areas.
  • Call emergency service personnel if the situation is life-threatening.
  • Treat all bodily fluids as if they are contaminated.
  • Turn off the HVAC system if there is sewage damage.

What Not to Do After a Contamination

  • Don’t leave wet fabrics in place. Hang furs and leather goods.
  • Don’t leave books, magazines, or other colored items on wet carpet or floors.
  • Don’t use your household vacuum to remove water.
  • Don’t use television or other household appliances.
  • Don’t turn on ceiling fixtures if the ceiling is wet and keep out of rooms where ceilings are sagging.

Call Us Today!

SERVPRO® of Beckley has a team of highly trained restoration technicians on-call 24-hours a day to respond to biohazard emergencies in Glen Daniel. Call us today at 304-253-6633. We’ll clean and restore your property, “Like it never even happened.”

SERVPRO of Beckley is Independently Owned and Operated.

Happy Customers in Beckley?

3/24/2021 (Permalink)

The checkbox next to four stars have been given as the highest customer satisfaction rating. We are trusted restoration leaders in in Raleigh County.

Happy SERVPRO Customers in Beckley

At SERVPRO® of Beckley, we are committed to providing the highest level of service and support to our customers in their greatest time of need. In all that we do, we strive to make our customers happy and the whole experience as stress-free as possible. Here are some customer testimonials:

“We recently had water damage from a leaking pipe in our wall which caused damage to the wall and hardwood floors, SERVPRO of Beckley was called through our insurance company to repair all the damage. The individuals from SERVPRO were very professional and courteous and made the whole situation stress-free. The work done by SERVPRO of Beckley was impeccable and the finished product is better than we could have hoped for, we would highly recommend SERVPRO of Beckley for any repair work in your home and we will also recommend them to our family and friends.” Melanie in Beckley

“Thank you so much for serving our family during our recent water incident. The crew quickly identified the damaged areas and removed all of the problems. Robert and his construction crew did a beautiful job, and our rooms look better than they did before the water damage. Jake kept us informed through the process and quickly addressed our questions. Thank you all!” Melissa in Beckley

Call Us!

SERVPRO® of Beckley has restoration technicians on-call 24-hours a day to respond to any fire or water damage emergency you have in Beckley. Call us today at 304-253-6633.

SERVPRO of Beckley is Independently Owned and Operated.

Beckley Strong

3/8/2021 (Permalink)

split screen of pets and people SERVPRO of Beckley is proud to be part of our Beckley community.

Our SERVPRO of Beckley team is growing these days. One of our great team members Jacob recently rescued a cat that was dropped off at our shop. Our furry team members help spread joy to our whole team. We also include our friend and neighbor Robin as part of our SERVPRO of Beckley team and family, including her very dapper doggo, Walker. We are so grateful to our team and community for their continued work and support throughout the years.

Certified Restoration Specialists in Oceana?

2/22/2021 (Permalink)

The sun is rising as a driver passes a road sign that says, “Welcome to West Virginia, The Mountain State.” Raleigh County relies on us to mitigate property damage!

Locally Owned and Operated

When owner Steven Kelly opened SERVPRO® of Beckley, he was the only employee! Since then, he has grown his business and currently employs twenty men and women to provide cleanup and restoration services to the cities like Oceana, and the neighborhoods he covers through his SERVPRO franchise. He has a fleet of vehicles and a warehouse filled with specialized cleaning and restoration equipment. Steven is proud of the team he has built and knows that their commitment to excellence has been the impetus for his success. Steven is invested in his community and is affiliated with many local organizations. His team is highly trained and certified in:


  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • ECTP - Employee Certification Training Program
  • RCT - Rug Cleaning Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician


  • Beckley Babe Ruth
  • Beckley Board of Realtors
  • Better Business Bureau
  • Greenbrier Valley Board of Realtors
  • IAQA-Corporate Member
  • Indoor Air Quality Association
  • Raleigh County Chamber of Commerce

Call Us Today!

SERVPRO® of Beckley has restoration technicians on call 24 hours a day to respond to any fire, water, storm, or mold damage emergency you may have. Call us today at 304-253-6633.

SERVPRO of Beckley is Independently Owned and Operated.

Together We Restore your Home in Beckley

1/22/2021 (Permalink)

Together we get it done.

Life is full of mishaps and otherwise unwanted stress creators such as storms. Did you know that wind can reach speeds of up to 60 mph in severe cases?  This kind of wind in your Beckley home or business can cause several different kinds of damage, as well as leave areas of the structure vulnerable to rain and other water crisis such as broken pipes.  SERVPRO of Beckley can work together with you to lower chances for incurring injury and/or cost due to storm damage.

Your part.

Preparedness is a necessary tool in your efforts to protect your home in Beckley.

It’s your house; so not only do you have a vested interest in lowering risks to your home and family; but that same preparedness creates a more stress-free environment. 

Be prepared for the worst when times are the best. Don’t wait until the wind is moving at speeds of forty mph outside before you start making calls and buying batteries. Do these things early on when there are no clouds in the sky.

Our part.

SERVPRO of Beckley promises to answer when you call. We promise that the person fielding your call will understand not only the proper responses to your cleanup and restoration questions but they will understand your vulnerable and stressful position as the owner/insurance adjuster.  We will use that understanding to make you as comfortable with what’s happening as possible. We will send the correct people, and the proper equipment to meet whatever needs have been created by the unfortunate event(s).

SERVPRO of Beckley is independently owned and operated. 

Who Should I Use for Restoration Purposes in Beckley

1/21/2021 (Permalink)

Who should I use?

Emergency situations usually call for quick reaction. In cases where a home or business structure in Beckley is being compromised by unhealthy and/or unsafe conditions, SERVPRO of Beckley is the-fast-response you need to get relief.  Chaotic situations can be handled or endured in an orderly fashion with professionals and the right tools applied. When you must choose your clean-up/restoration specialist, you are likely considering a few important things:

  • Convenient location
  • 24/7 availability
  • Professionalism
  • Efficiency
  • Honesty
  • Experience
  • Latest equipment

SERVPRO of Beckley is the answer.

In a problematic and possibly chaotic situation, remember, we’re Here To Help.  SERVPRO of Beckley are business owners, homeowners, and renters just like you so we understand the initial needs. Our promise to you is to provide the same quality and integrity based service that we, as your neighbor, may also need in the future.

SERVPRO® of Beckley is Independently Owned and Operated.

Mold Removal vs. Mold Remediation in Beckley

1/5/2021 (Permalink)

SERVPRO of Beckley shares the differences in mold removal and mold remediation. Understanding that microscopic mold spores exist almost everywhere naturally, helps us to know we need to remediate mold instead of removing mold as removing mold is nearly impossible. 

Mold, once exposed to moisture, can begin growing into colonies within 48 hours. Moisture sources that help mold grow include windows, air conditioning/heating units, leaks, pets, and even clothing materials. SERVPRO of Beckley  has these tips to offer about mold remediation: 

  • First, protect yourself by ventilating the area where mold is present
  • Wear protective gear such as gloves, a mask, and eye protection
  • Throw out whatever mold has destroyed, if you can do so safely
  • Identify materials that have been exposed to moisture for over 24-48 hours
  • Keep humidity at 40% or higher
  • Ultimately, let SERVPRO of Beckley in Beckley remediate the mold safely and get your home or business back to normal. While we cannot prevent mold from happening, we can remediate the damage making it “Like it never even happened.” 

An Important Note: 

By law, only licensed professionals can remediate large areas. A “large area” is 10 square feet or more per the Environmental Protection Agency (EPA.) 

SERVPRO of Beckley is Independently Owned and Operated.


Call SERVPRO when Disaster Strikes in Beckley

1/5/2021 (Permalink)

When you are in the middle of a crisis, it can be difficult to make the right decision. If your Beckley area home is on fire, the first thing you should do is call 911. If a storm has dropped a power line in front of your office, you would call the power company. These choices are rational, normal choices but whom would you call after the fire is out? Who do you call after the storm ends and you notice the damage is worse than you thought?  Maybe you notice the power line actually fell because a tree branch took it down and damaged a part of your home. 

You call SERVPRO of Beckley. We are centrally located in Beckley and are efficient, experienced, and open 24/7. We have a trained team of IICRC certified professionals who can take care of water damage, mold damage, storm damage, fire and smoke damage, and even flood damage. That’s right, SERVPRO of Beckley comes when you call, and we show up ready to work. If you need a restoration company, please consider us because we can make your problem or damaged area look “Like it never even happened.”

SERVPRO of Beckley is Independently Owned and Operated.

Why SERVPRO of Beckley

12/15/2020 (Permalink)

couple holding a model home SERVPRO of Beckley is the team to trust.

In a crisis, you usually only get one shot at doing things right. Things are moving fast and happening suddenly and the choices we make can’t be second-guessed while the catastrophe is in full swing. That being said, choosing your cleanup and restoration company is something that you only want to do once so feel free to ask SERVPRO of Beckley a few questions before you hire us! Consider these:

  • First—Am I going to have to worry about a job half done? When you leave, will I have to hire someone else to finish the job? The answer is no because we want you to have enough confidence to tell your friends/ business associates about us.  We want you to be satisfied so we promise to be thorough. 
  • Second—If you run into difficulty, do you have the resources to push through and get it done? At SERVPRO of Beckley, we absolutely do. Because we’re nationwide, we have access to the know-how, the materials, and the technology of over 1,700 franchises across the USA. 
  • Third—When you leave, will you have done the best job you know how to do? The answer to that is yes. The main reason? Because we care.

So if you’re wondering who to call in the heat of the moment, let us be your choice. We won’t let you down. By the time we are done, the damage will look "Like it never even happened."

SERVPRO of Beckley is Independently Owned and Operated.

Technological Advancements in Shady Spring?

11/24/2020 (Permalink)

A man is shown holding a hygrometer to measure moisture in the atmosphere. We use advanced technology and techniques to restore fire and water damage from Glen Daniel to Shady Spring!

Advanced technology and techniques help us help you.

Did you know that we use technological advancements to serve our customers in Shady Spring? SERVPRO® of Beckley is committed to providing the highest level of service to our customers, so we continually adopt new technological advancements and techniques into our best practices to ensure that our customers can benefit from these advancements.

We follow the standards as established by the Institute of Inspection Cleaning and Restoration Certification (IICRC) that set the standards we follow for restoration and cleaning. Through the IICRC, our technicians learn about the field of psychometry, and they learn how to manipulate temperature and relative humidity to dry a water-damaged area quickly and efficiently. Here are examples of advanced technology and techniques we use:

  • Moisture detection and measurement equipment
  • Water extraction equipment
  • Drying equipment
  • Odor removal and deodorization
  • Sanitizing agents, germicides, and anti-microbial treatments

Call Us!

At SERVPRO® of Beckley, our teams of highly trained technicians are on call and ready to assist you 24 hours a day. When you contact us, we will ask you a series of questions to determine the number of technicians to send and the type of equipment needed to immediately begin the cleanup and restoration process. Call us today at 304-253-6633. We’ll restore your property damage in Shady Spring, “Like it never even happened.”

SERVPRO of Beckley is Independently Owned and Operated.

We do more than you may know

8/13/2019 (Permalink)

Boxes of Contents in Storage after fire damage in Oak Hill, WV

Water, Fire, Mold, or Storm no matter what damage happens to your property, SERVPRO of Beckley can assist in more ways than most realize. SERVPRO not only takes care of structure damage we also take care or your contents. We have years of experience and the technology to determine if contents are salvageable, non-salvageable and questionable.

For the contents that are non-salvageable we haul them away or we schedule to have a dumpster brought on site. The property owner doesn’t have to worry about getting the dumpster there or getting it removed we make the arrangements for you.  

If salvageable and questionable items cannot be cleaned and stored on site, our team will be move them into Storage until they can be cleaned and later returned to your property. SERVPRO does from packing, moving, cleaning, storage, to moving back, unpacking and placement back into your property – you do not have to worry about any of these processes.

We are not Alone

7/10/2019 (Permalink)

Disaster Recovery Team

Beckley and surrounding areas are not very populated in comparison to other larger cities. Because of this, sometimes it is difficult to find help in the immediate area to service larger commercial property or apartment buildings.  In the event of a fire or water loss we are here to help no matter the size of the job.

If you suffer a large loss, don’t hesitate to contact SERVPRO of Beckley for help. When we arrive on the scene within just a few minutes we can recognize when a job is bigger than our crew can handle alone. So we will immediately reach out for help from other SERVPRO Franchises to join us in getting your damages taken care of promptly.

SERVPRO’s across the US and Canada work on many projects together. Being independently owned and operated doesn’t mean we won’t lend a hand to other Franchise owners. We know we can rely on each other when needed.


7/9/2019 (Permalink)

Water Damage in Lindside WV

Are you a Business Owner and have a large facility? Do you ever “worry” about how a fire or water damage may impact your business? If you haven’t, it may be time to “think” about how fast you get your doors back open, your employees back to work, and business back to normal.  Lost revenue for an extended period of time can be detrimental to any industry.

Damages such as these happen every day to a business in the US.  But business owners in Southern West Virginia don’t have to “worry” about it just “plan” for it. By letting SERVPRO of Beckley prepare an Emergency Ready Profile this can be your first step to turn “Worry” into “a Plan”.

We offer this unique service FREE OF COST. Why? Because we too are a locally owned and operated business in your community. We know how important it is to keep other businesses in our area open so our neighbors have a means of supporting their families while staying in our Wild and Wonderful State of WV.

Don’t wait until disaster hits – call us today

Air conditioning unit catches fire at a Hotel in Lewisburg,WV

8/29/2018 (Permalink)

Quick responses by both the Hotel Management and SERVPRO prevented long term loss of revenue.

Because of quick action and having a fire extinguisher readily available, damage was minimal when an air conditioner caught fire in a hotel room. Water did not have to be used to extinguish the flames making the cleanup take less time than if water damage had been involved.

During the summer this hotel is fully booked and the room needed to be ready as soon as possible. The manager needed us there fast! SERVPRO of Beckley arrived in less than 3 hours to begin cleanup.

The exact cause of what caused the malfunction is unknown but it comes down to either a mechanical or electrical failure. These units are maintained by a professional but it was in the heat of summer. The unit worked 24 hours a day, seven days a week and may have overheated.

Mold can be found in unimaginable places

7/2/2018 (Permalink)

The homeowner looked for days trying to find why her bathroom had a musty smell - We found it !

Do you have an odor in your home and you just can’t determine what or where it is? If you can’t visibly see anything then there is a possibility it could be mold. Mold can smell like a musty odor, but it can also smell like earth, fruit, floral, chocolate, sour, oily or spicy.

Mold can be found in places you wouldn’t imagine. Under your flooring whether it be carpet, vinyl, or linoleum. It can be beneath your floorboards, wallpaper, even in the insulation inside the walls or above in the ceiling.  Mold is often found underneath or behind cabinets and appliances. It’s not unusual for us to find it in the attic, crawlspace, and in your HVAC System.

If you have looked and looked and can’t find what’s causing that smell, contact SERVPRO of Beckley today. We have trained professionals and the right equipment to figure out where your odor is coming from.