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Woodrow Wilson High School (WWHS) Beckley, WV - Softball team – 2018

3/23/2018 (Permalink)

Community Woodrow Wilson High School (WWHS) Beckley, WV - Softball team – 2018 These girls are ready to hear “Play Ball”

The softball team for the Flying Eagles has been selected and is anxiously waiting to start the 2018 season. They were scheduled to play 32 games in the span of just a few weeks.

This has been a tough season already but a game hasn’t even been played yet. The first 8 games were cancelled. First because of the WV Teacher’s strike and now weather conditions are preventing the girls from getting on the field.

I spoke with Coach Pam Davis today and she told me they should be able to get a game in Friday March 24th. They will face Independence High School on the Coal City, WV field at 7 PM.

Their 2018 schedule can be found online at We hope the community will get out and support the Flying Eagles.

The office manager at SERVPRO of Beckley, Pam Davis, is the softball coach for the Beckley WV -Woodrow Wilson High School (WWHS) Flying Eagles.  Pam, your SERVPRO team wants to say Good Luck and enjoy your daughters’ senior year!

Aerosol Container Explosion

3/23/2018 (Permalink)

Fire Damage Aerosol Container Explosion Store aerosol containers in a cabinet or pantry where the temperatures are cool and a good distance away from the kitchen stove.

We recently completed a job in a home after an aerosol can exploded.  The homeowner was hospitalized for burns but has since fully recovered. Damages to the structure were minimal but smoke odors extended throughout the house.

This unfortunate accident could happen to anyone that cooks using aerosol cooking oil. It is so convenient to keep the oil close to the stove within reach while cooking. But be mindful that when placed in an area near a heat source the temperature in the can increases. Pressure in the can will increase as the temperature rises and may lead to an explosion.  If the explosion happens near an open flame a fire will also ignite.

Our customer had been canning most of the day so the heat in the kitchen area was much warmer than normal. He had finished canning and was removing his canned goods from the pressure cooker to the counter. The steam along with the already higher temperatures caused the pressure to rise in an aerosol can sitting on a shelf above the stove.

Thundering Herd and the Mountaineers

3/19/2018 (Permalink)

Community Thundering Herd and the Mountaineers Team SERVPRO of Beckley wants to say congratulations to both WVU and Marshall for a job well done!

From 1977 to 2015 Marshall University Thundering Herd and West Virginia University Mountaineers Basketball Teams meet yearly on the hardwood. To the typical West Virginian it wasn’t so much about winning or losing, it was about a sports event that brought together an entire state whether in person, watching the game on TV or listening to it on the radio. We have only two Division I Teams in the entire State and we do not have a Professional Team so yes this game was important to us.

Three years later on March 18, 2018, our state once again came together as these 2 teams met at the NCAA Tournament in San Diego, California. We found out on March 16th and for 2 days everywhere you went the conversations were about the upcoming game.  Unless you were a diehard fan of either school, the end score really didn’t matter. It was about Pride. Pride in 2 relatively small Universities from a small state that made it to the top 32 tournament teams in the nation.

Heat Wraps can be overheated and cause damage

3/19/2018 (Permalink)

Fire Damage Heat Wraps can be overheated and cause damage Debris from a neck warmer found in a microwave that was left unattended.

Microwavable heating pads or heat wraps are becoming increasingly popular due to the comfort they provide when suffering a migraine or headache, neck or shoulder pain, muscle spasms or cramps, backaches, and other aches and pains.

A home owner left his heat wrap in the microwave much longer that the instructions said to. He returned to the home to find smoke and odor throughout the entire house. Fortunately no fire was reported.

It is important that you read and follow the heating instructions and keep these instructions for reference. Instructions will specify how long bags should be heated and should be strictly followed.

“A product that absorbs and stores heat in this way is a potential fire risk if not used properly. For this reason, it is vital to follow manufacturers’ instructions to avoid possible injury.

Other warnings you may find in your instructions:

  • Do not leave the heat wrap unattended when microwaving.
  • When reheating, reduce the microwaving time to prevent burn.

Bob Evans Restaurant Fire in 2016

3/16/2018 (Permalink)

Commercial Bob Evans Restaurant Fire in 2016 We applaud businesses that put employees and patrons health and safety first.

A fire in the kitchen at Bob Evans closed the doors of this restaurant in Fayetteville. WV in 2016.  Thankfully no one was injured but the closure had an instant effect on employees and customers.

Bob Evans Managers knew they had to take prompt action to re-open as soon as possible to eliminate lost revenue and lost wages.

We assessed the facility finding there was smoke damage not only in and around the kitchen area but throughout the entire building. The ceiling, walls, windows, furniture, fixtures, appliances, dishes, and utensils should be thoroughly cleaned.

We presented our estimate to the Bob Evans managers. With the welfare and safety of their employees and diners in mind they immediately decided to leave the cleaning & sanitation to trained specialist in lieu of using a non-professional.

Knowing how important it was for this restaurant to open as soon as possible, we utilized almost all of our crew and in 12 days this establishment re-opened their doors.

Snow, Ice, and Wind

3/16/2018 (Permalink)

Storm Damage Snow, Ice, and Wind Snow - It’s Beautiful – But we are ready for a break in the Weather

March 2018 came in like a lion and continued to ROAR! Due to the winter storms and the extreme cold many in Beckley and surrounding areas are having to deal with power outages, hazardous road conditions, downed trees & poles, fire & water damages and the list goes on.

SERVPRO of Beckley has been busy with both commercial and residential properties. The majority of emergency services have been for water damage caused water line breaks.  A few fires have been reported and trees have fallen on roofs. Home owners and businesses have been faced with costly repairs not to mention getting back control of their lives.

I think we all agree that “Old Man Winter” needs to take a break so that our community can sit back and relax awhile – well until next winter anyway.

Fix a Leak Week

3/14/2018 (Permalink)

Water Damage Fix a Leak Week Entire walls and floors had to be removed due to a water leak from the level above that went undetected for a long period of time.

The Environmental Protection Agency (EPA) is celebrating the week of March 19-25 of 2018 as a week to look for water leaks in your home. Their goal is to provide “tips for the most common water-wasting areas within the home and how to save water and money”.

Go to the link to learn more about “Fix a Leak Week”

SERVPRO of Beckley wants to set an additional goal. Undiscovered leaks and moisture build–up can lead to very costly repairs and/or replacement to your home and personal belongings.

Contact us if you are concerned that your water leak has caused damage to the floors, walls, ceilings or worse problems. You may cause further damage by attempting to clean up the water yourself.

We have equipment that can detect even the smallest amounts of moisture in a home. Our trained Professionals can provide water extraction and drying services to help return the property to preloss condition.

I hate free CE credits "Said No One Ever"

3/8/2018 (Permalink)

General I hate free CE credits "Said No One Ever" Not 3, not 4, but 5 Insurance Credit Hours – and LUNCH is on us!

Tuesday April 10, 2018 at Holiday Inn &  Suites located at 114 Dry Hill Road, Beckley, WV 25801

SERVPRO Industries, Inc.(# 124994-VA,# S11190-WV)

  • 9:30 a.m. Registration begins
  • 10:00 a.m. to 12:00 p.m. - 2 INSURANCE Credit Hours - Course Title "Restorative Drying for Water Damage" Course #215008-VA and #103739-WV (100% attendance is Required in order to receive CE Credit for this course) 
  • 12:10 a.m. to 12:40 p.m. - Lunch will be provided (If you will attend only one course you are still invited to join us for lunch!)
  • 12:45 p.m. Registration begins
  • 1:00 p.m. to 4:00 p.m. - 3 INSURANCE Credit Hours - Course Title "Ethics" (100% attendance is Required in order to receive CE Credit for this course) 

For Reservations email

Looking forward to seeing you there!

PROOF - Emergency Ready Plan Prevents Permanent Damage

8/28/2017 (Permalink)

Commercial PROOF - Emergency Ready Plan Prevents Permanent Damage Mullens Middle School built around 1930 escapes major water damage

From the fall of 2016 and continuing through the spring of 2017, Emergency Ready Profiles were completed for 33 facilities owned by the WV Wyoming County Board of Education. The maintenance director took a great interest in our proposal and personally took us to each building and shut off. 

In August 2017 I received the following email from him:

"The school was Mullens Middle. It was built around 1930 and has much of the original plumbing. The principal called me one afternoon to report a water line had ruptured in the wall of her office near the water cooler. She was needing help to stem the flow of water flooding her office. The custodian was on the ground floor directly below looking for a valve to turn the water off. I couldn’t think. I couldn’t remember off hand were the main water valve was at. I immediately went to your folder and grabbed the map. The valve was located in the boiler room and I relayed the information to the custodian who had the water off in no time. Since this all happened in a matter of minutes we were able to extract the water from the carpet and mop the floor leaving no permanent damage. Thank you again for taking time to help us identify all of our shut offs!!!!”

2017 CE Class

6/12/2017 (Permalink)

General 2017 CE Class A GREAT turnout for the 2017 CE Class

Thanks to all those that attended our Continuing Education Class on May 9, 2017. We had over 50 agents in attendance, some as far away as Marlinton, WV and Iaeger, WV.  

We want to thank the following for making this class such a success:

Jason - our CE instructor:  He did a great job teaching and explaining the special procedures used by professionals in mitigating and restoring fire damage claims for the insured.  As we personally delivered the certificates, everybody expressed how much they enjoy him teaching our class every year.  One of them commented that he is never boring and keeps them hanging on to every word he says.

Holiday Inn & Suites Beckley: They were amazing to work with from the initial contact to the end of the class, providing immediate attention to even the most minor concern.

KEM’S Catering: The assortment of Meats, Cheeses, Breads, Fruit, etc. was utterly delicious. Their Lunch Buffet variety was much more than we anticipated.